Why we don't like the Yelp review filter

Oct 16, 2020


Welcome to Aaron Metosky Designs, a leading name in the world of digital marketing within the Business and Consumer Services industry. We take pride in providing top-notch services to our clients, helping them achieve their online goals. In this article, we shed light on the Yelp review filter and why it poses challenges to businesses like ours.

Understanding the Yelp Review Filter

Yelp, a popular online review platform, has an algorithmic feature called the review filter. Its purpose is to identify and suppress reviews that Yelp considers to be unreliable or spammy. While the idea behind the filter is to maintain the integrity of the platform, it often raises concerns among businesses.

Negative Impact on Businesses

The Yelp review filter can adversely affect businesses, including those in the digital marketing field like ours. Here's how:

1. Unfair Representation

The filter has been known to hide genuine positive reviews rather than just targeting fraudulent or spam reviews. As a result, businesses may lose out on valuable customer feedback and fail to gain the recognition they rightfully deserve.

2. Impact on Reputation

Reviews play a crucial role in shaping the reputation of businesses. However, the Yelp review filter can filter out positive reviews, leaving behind a skewed perception that may discourage potential customers from engaging with the business.

3. Lack of Transparency

Yelp's review filter operates behind closed doors, making it difficult for businesses to understand why certain reviews get filtered. The lack of transparency raises concerns about the fairness and reliability of the filtering process.

The SEO Perspective

As an SEO specialist, navigating the challenges posed by the Yelp review filter becomes integral to our digital marketing strategies. We are dedicated to helping businesses overcome these obstacles and achieve their desired online visibility.

1. Building a Strong Online Presence

Our team at Aaron Metosky Designs focuses on your business's online presence beyond Yelp. By implementing effective search engine optimization techniques, we help your website rank higher on search engine result pages (SERPs), diversifying your online visibility and reducing reliance solely on Yelp reviews.

2. Encouraging Customer Reviews on Other Platforms

While Yelp may dominate the online review space, there are alternative platforms that can showcase your positive customer experiences. Our digital marketing experts guide you in encouraging customers to provide feedback on platforms like Google My Business, Facebook, and industry-specific review sites.

3. Leveraging Social Media

Social media platforms offer an ideal avenue to amplify positive customer experiences and build a loyal following. Our team employs strategic social media marketing campaigns tailored to your business, enabling you to connect with your target audience and showcase your brand's value.

The Importance of Quality Customer Service

While the Yelp review filter poses obstacles, focusing on providing exceptional customer service remains paramount. By prioritizing customer satisfaction, positive word-of-mouth can spread both online and offline, helping counter the potential impact of filtered Yelp reviews.


At Aaron Metosky Designs, we acknowledge the challenges businesses face due to the Yelp review filter. By implementing effective digital marketing strategies, we assist businesses in diversifying their online presence and minimizing the reliance on Yelp as the sole source of customer feedback. Contact us today to learn more about our services and how we can help your business overcome the obstacles posed by the Yelp review filter.