Customer Ratings & Reviews


A summary of a customer’s liking or disliking of their buying experience with a merchant. This can relate to the company itself, the products purchased and/or their overall experience. These are usually listed underneath products with a rating system, found on forums, or social media. They can be critical in convincing other customers to buy, and conversely also quite powerful in they can deter potential customers from completing their transaction.

« Back to Glossary Index

Pin It on Pinterest

Share This